AutoFix TechnologyCast

Chris Cotton [00:00:00]:
It's time for the autofix Technology Cast. Here's your host, Chris Cotton. Hey, everybody. Thanks for tuning in today. This is coach Chris Cotton with the autofix Technology cast. Today I have Drew from Garage Gurus with me. I recently went and spoke at the Autowares Tech Expo in Grand Rapids, Michigan and saw their trailer. I didn't get to meet Drew there, but what an awesome trailer.

Chris Cotton [00:00:33]:
Drew, can first introduce yourself and tell us a little bit about Garage Gurus.

Drew Jablonowski [00:00:38]:
Sure, not a problem. Thanks for having me, Chris. My name is Drew Jablonowski. I'm with Garage Gurus. I've been with the program since its inception in 2014 through all different facets with it. So I started off as a technical product specialist, which we'll talk about, I'm sure today. I've been a master trainer. I've managed our content curriculum team and our techline team as, as well.

Drew Jablonowski [00:01:02]:
And it's been, it's been an awesome journey with them and I'm glad I could be here today, talk about them.

Chris Cotton [00:01:10]:
Yeah, thanks for, thanks for joining us from Michigan. Even though we were just talking about before that you. I didn't get to meet you while you were there because mama said no, and that's fine. Like, it's okay.

Drew Jablonowski [00:01:21]:
Straight travel is where she's got to draw the line, you know?

Chris Cotton [00:01:24]:
Right. Yeah. I'm surprised it took that long. Four weeks, like, and not. And not like two or something. So, of course, this is the technology cast and we're going to talk about kind of like the on site or. Excuse me, the on demand and the online training a little bit. But the thing that attracted me to the booth was of course the trailer.

Chris Cotton [00:01:45]:
And I'm assuming you use that on site. Can you talk about the on site training that you do a little bit first?

Drew Jablonowski [00:01:51]:
Yeah. So we've got, we actually can do it a bunch of different ways. So we have some locations of our own and then we have the two 53 foot semi trailers with, with slide outs on them. And we can, you know, take that into local areas and provide training for, you know, local technicians. So most of our training gets sold to our customers. Our customers being like autowares O'Reilly, you know, ACI Advanced Auto Parts, so, you know, people who, who purchase our parts. So if you look at the overarching umbrella as DRIVE Incorporated, and so we make Moog, Monroe Felpro Champion. All kinds of different lines.

Drew Jablonowski [00:02:35]:
There's like 29 different lines that we make. Garage Gurus is the technical support brand underneath, underneath, Drive So you know, we do that from what you were saying, on site, online, on demand. So we have our in person instructor led training where we have nine master trainers and senior master trainers, people who have been wrenching on cars from 10 years to 30 years. And then we have our technical product specialists, which is a big one, which they can actually come directly to your shop, help you with any technical issues on our parts, maybe even if you're having a technical issue that isn't even related to our parts, and then do a mini training session for free there if you want. And then we have our learning management system, which all of our content is, it's homegrown. So we've built it internally since the start of the, the pandemic in 2020. So that was kind of a turning point for us to start developing our own stuff.

Chris Cotton [00:03:34]:
So we didn't get into it too much. But I own my own shop again after several years being out and we're in southwest Colorado and it looks like you had, you have your own like, I guess I want to call it static training facility. Do you have one in Denver, is that right?

Drew Jablonowski [00:03:51]:
We do not have one in Denver. We have one in Southfield, Michigan, which is right outside of Detroit, St. Louis, Missouri and then Miramar, Florida. Those are our three okay locations.

Chris Cotton [00:04:05]:
So if I wanted to send somebody to one of those locations, what does.

Drew Jablonowski [00:04:07]:
That look like a lot of times? So like with Autowares is a perfect example. Autowares is actually setting up a couple weeks of in person training at our Southfield facility. Um, usually an Autoway or sales rep would come to your shop. You know, probably talk about it. Sometimes when it gets into some, some heavy and intense training like that, there might actually be some sort of a, a pre evaluation test that the technician might, might have. Right. When we're, when we're talking about instructor led training, it's almost like a roller coaster.

Chris Cotton [00:04:39]:
Right?

Drew Jablonowski [00:04:39]:
When you're teaching, you know, 1st through 12th grader in college, you kind of have an understanding of what a child's knowledge base is. When you get into, you know, secondary education or trying to teach mechanics. You know, you get somebody who's been potentially working on cars for two years or somebody who's been working on cars for 35 years. So it's very difficult to, you know, as an instructor to navigate that class. So you can have everybody walk away with a piece of knowledge. And that's always, that was always my goal as a, as a trainer is, you know, the person who learns, who's been there for 35 years. I hope he learned something as well as a person who's been there for, you know, two years. As long as somebody can walk away with something that makes their job that much easier, that's I've mission accomplished.

Drew Jablonowski [00:05:23]:
You know, I've checked that box.

Chris Cotton [00:05:25]:
Right. That's awesome. And then so still on the, the in person training, if somebody wanted to do that, how, who did? Who should they contact to, to look into it or like I said, I.

Drew Jablonowski [00:05:41]:
Would normally start with contacting your parts sales rep. Most parts companies know who garage gurus is. We sell most of our training to them. I can tell you right now, we're already, we're booked up for the year. We normally book up in like November or December for the following year. Okay. Because so many, you know, parts companies come to us and they scoop up all of our training so they can give it down to their, you know, to their technicians. But there we also have a website.

Drew Jablonowski [00:06:08]:
You can, you know, you can check that out. Sometimes there's, you know, there's a link on there where you can reach out that says, hey, is there any local training? Our tech?

Chris Cotton [00:06:16]:
Would that be the garagegurus.com website or tech.

Drew Jablonowski [00:06:20]:
Yep, Garage landing page. And it'll take you to everything you need to know. But sometimes our technical product specialists will hold regional training. That's that we were putting on. So, you know, we garage gurus is the host of it. Not, you know, an autowares or an O'Reilly or whoever. It doesn't happen as often, but if there's a huge demand. So our technical product specialist, which is kind of a main key to the cog, Chris, if you will.

Drew Jablonowski [00:06:50]:
Um, these, these are all master technicians as well. I've got tech, I've got techs in the vans who have been there for 20 some odd years as Toyota master tech. And then they decided to stop wrenching and do this. They can go into the market, they talk to the technicians and they can see like, oh man, this, this market's suffering and you know, diagnosing steering, suspension or diagnosing, you know, brake comebacks or, you know, 4, 24, 30 codes are flying off the, you know, the handle. And they can take that feedback back to us. We can give it and provide it to, you know, whoever's purchasing, training in that area and help to create, you know, like a set of classes that could potentially help, you know, whatever's going on, you know, in that area or whatever shortcomings, you know, there potentially are right at the time. So it's Kind of an invaluable piece, especially from, you know, a shop owner standpoint. Having somebody come to your shop, they can't sell you anything.

Drew Jablonowski [00:07:50]:
They're literally just there to help you, whether it's right, help you with our parts, help you diagnose a car or, you know, help you figure out how to get some more training or, or whatever it is, you know, put you in the right direction of things. So to for drive to be able to share the guru knowledge, you know, to the industry. That's why I've been here for so long, because I thought it's, I, I was just blown away by, you know, kind of that, that give back to the, you know, to the community.

Chris Cotton [00:08:17]:
Well, and for us, like we recently bought this shop and the shop's been there for almost 40 years, but they really weren't doing any training with the technicians at all. And what I found is like, if I throw anything in front of them, like, hey, do you guys want to go do this? They're like, yes, we'll go do it. And they'll may not be the best at all, but, you know, they'll work all day and then go train for 3, 4 hours on an evening. Of course we pay them for that, but they're all about expanding their knowledge base. And I've got one technician that's just super smart. Like he could, you know, I'm glad he's doing what he's doing. He could probably be like a brain surgeon if he wanted to. He's that good.

Chris Cotton [00:09:03]:
You ask him. And I'm going to give a shout out to Tad. You asked Tad, hey, have you ever done this? And he's like, no. And then our, our lead technician says, well, you know, come next to me and we cut him loose on it. He watches him and like before you know it, he's done and he's just like soaks up, soak stuff up like a sponge. So one of the things I want to do for him is get him some of the on demand training. So can you talk about that a little bit?

Drew Jablonowski [00:09:28]:
Yeah, absolutely. So that was one that I, that I actually kind of project managed from the beginning. When COVET hit in 2020, you know, our instructor led training kind of it stopped. Most people's instructor led training came to a kind of a halt and everybody was figuring out how to do things virtually. So we have a great, great camera guy and I, I don't want to give you his name because I don't want people watching this to try to get him from Me. But okay, you know, working with him, we created hands on training in the, in 2020. So we were at. It wasn't just a voiceover PowerPoint, which is mostly what you saw.

Drew Jablonowski [00:10:07]:
We were actually using up to eight different cameras. And this is live, not even recorded. So there's no magic in the back end. You know, it's eight cameras live. And we're fixing cars right there in the, you know, in the studio. And it took off and we actually did a lot of it. We started to record those, you know, those sessions and we ended up, you know, at the time we were licensing content and we were paying, you know, a lot of money for, for it. And there wasn't really a big demand at the time for the learning management system.

Chris Cotton [00:10:39]:
Right.

Drew Jablonowski [00:10:41]:
But it, you know, it was computer, computer training. And for me, I look old, but I'm actually younger than I look. But I can't sit there and do the computer training. You know, I need somebody, I need that in person or I need some small snippets of training. So we started recording those sessions and, and putting them into a scorm package and putting them onto our learning management system. And from there we've got, you know, 2 hour courses, 45 minute courses, 15 minute, 5 minutes. So just a whole gambit of classes. Everything from, you know, advanced engine oscilloscope testing to, you know, can networks to this is how you fix a light bulb and a Ford fusion, you know, 5 gas information, 4, 24, 30 diagnost.

Drew Jablonowski [00:11:31]:
Then the gentleman who, who is on our team, Jose, he's a master ase, master tech and he also has a master's in it. And so some of the things that he did was, you know, has a mat. Yeah, he's kind of a unicorn. There's some out there. But so some of the things that he, he said, hey, it's not just about the learning management system. What else can we do on here that will make this useful for the master text? So he put a resource center on it and on the resource center is a volumetric efficiency calculator, a lambda calculator, a fuel volume calculator, you know, can bus readings, sai ia, you know, table. So now he made it into a tool as well as, you know, a learning management system. So it's like the best of both worlds.

Chris Cotton [00:12:19]:
Yeah, that's, that's awesome. And again, like I'm not a technician by trade, so most all this just goes whoosh over my head. But anything we can put out there and help the technicians. So what's the difference between on demand and online training.

Drew Jablonowski [00:12:37]:
On demand is it's our, it's our TPS that can come right to you, you know, so it's the guys, so it's the guys I was talking about who can help you with the technical aspect of things. They also are empowered with like 45 minute to an hour mini training sessions. So they can go in there and they can do some mini training sessions. Fuel trims, 42430 diagnostics, you know, how to prevent brake comebacks, steering and suspension diagnostics. And basically it's almost, I would tell you, it's almost like a teaser for our instructor LED training, but it's good stuff. And so what happens and that why I say it's a teaser is it wasn't meant to be that way. But a lot of times once a TPS delivers it, the technicians are like, how do I get more of this? You know, and it's like, well, you gotta, you know, figure out how we can get, you know, our guys over here to do, you know, do the training. So one of the things we're working on now is trying to see if we can empower more of our technical product specialists to take that next step and become one of our trainers as well.

Drew Jablonowski [00:13:38]:
Whether that happens or not, I don't know. But to your point, there's just such a demand any. Anytime I've heard a shop owner come in and say like, oh, I just decided to start offering, you know, training. Is it tough on the technicians? Absolutely. You know, to work all day and then go to training at night, it's hard. But to your point, Chris, they're like, yeah, I'll go, I'll do it, sign me up. You know, they, they want it, they're hungry for it. This technology is advancing so rapidly.

Drew Jablonowski [00:14:07]:
Everybody is, is struggling to keep pace with it.

Chris Cotton [00:14:10]:
And, and as far like if I'm thinking about my shop structure, I've got basically what we would say is an apprentice tech, which I would almost say he's a green apprentice track because he's just finishing tech school like right now. Like he just turned 18, he's working on his high school graduation, getting ready to graduate from tech school at the same time. And then I've got, you know, all the levels in between that. So if I wanted to set up like an online training program, is there train training that I can deliver or you can deliver at all those levels through there?

Drew Jablonowski [00:14:48]:
Yeah, absolutely. So what, what gets set up from an online standpoint is you would sign up as a shop and then you could actually, or your shop foreman, whoever you put in charge of, you know, to manage it, can actually assign classes to, to your technicians.

Chris Cotton [00:15:05]:
Okay.

Drew Jablonowski [00:15:05]:
So we have a whole ASE suite, you know, A1 through A8, A9, C1L1. We're developing all of those in Spanish, which should come out in June or July as well. We're hoping to launch the series in English and Spanish probably, I would want to say this year. But more than. I'm a realist, It'll probably be 2026. Okay. We just develop so much content, it's, it's difficult to keep up. I mean, the trainers will come across, you know, something in the field or the TPS will, and next thing you know, we bring it to our review board.

Drew Jablonowski [00:15:40]:
So we have an internal technical review board. And they're like, yeah, this is, this is amazing. Yeah, we should, you know, we should film something on it. And so then we film something on it and then it has to get edited. Well, what happened to the project that was already getting edited? So we actually have stuff on the drawing board or stuff in post production from 2023 still.

Chris Cotton [00:15:58]:
Oh, wow. Okay.

Drew Jablonowski [00:15:59]:
Yeah, we, it's like I said, we got nine trainers, we had 10, you know, 10 or 11 TPS and then you got a content team of three or four. And everybody is, they're all technicians, they're all in the field, they're all visiting shops, they're all researching stuff. So they're. We're just constantly learning, just like everybody else in this field. I mean, anybody who tells you they're the, you know, they know it all. That's the person I'm scared of. I haven't met that person yet, but I've heard a lot of people who've, who've told me they, they know it all, you know.

Chris Cotton [00:16:27]:
Right. And so a couple of follow up questions. Do they have to do it on desktop or do you have a mobile version with mobile phone? Okay.

Drew Jablonowski [00:16:36]:
100% mobile friendly. Yep. I appreciate you asking that.

Chris Cotton [00:16:40]:
Well, technicians, it's interesting, you know, some want to do it on a desktop, some want to do it on a tablet, some would rather do it on their phone. But the interesting thing I found, especially with our apprentice technician, is he can do things with a phone that most of us can't do with tablets or desktop. So he does really pretty good inspections, but with his phone. So that's great. I'm glad you have that. The other one is you have the ASC testing in there. So do you, number one, do you have the service advisor testing or training in there at all?

Drew Jablonowski [00:17:18]:
Yes, yes, we do. So, okay, we have the C1 service writer. Yep, absolutely.

Chris Cotton [00:17:23]:
Okay, perfect. And then. And then you have the others. And then. So like somebody would go in, do the testing to prep for the ASE test, correct?

Drew Jablonowski [00:17:32]:
Yep. Yeah. So they would do some, you know, they could go in. We have it two ways. So we have it one way where it's just a question dump. So they can go in, you know, and just go through all the questions as it is. And then we broke it out where we have a video of our trainer, you know, kind of explaining the task list, what he needs to know. Then the question pops up.

Drew Jablonowski [00:17:52]:
They answer the question right or wrong, the trainer will then pop up and explain why that answer was correct or why that answer they chose was incorrect.

Chris Cotton [00:18:02]:
Okay.

Drew Jablonowski [00:18:02]:
And it takes it a little bit farther than you would see in kind of most. Because they're like, this one was a little tricky. It could have been this, but this is why it wasn't this, you know.

Chris Cotton [00:18:11]:
Oh, they're. They're always tricky. Like, I don't know, Like, I, I was. Gosh, I. You may know when the first. The C1 service advisor came out, but it's. I took it the first year it was available, so it's probably 15 years ago, 16, I don't know. And they use wording on there that I'd never even heard of before.

Chris Cotton [00:18:31]:
Like, Like, I've. I've never heard. I think it was more dealer based. And so there were terms that dealerships use that independents don't use at all. And I remember the one that. I'll never forget it. Like, it's like, what is the mil? And I'm like, I don't know what that is. We've never used a message indicator light before in my life.

Chris Cotton [00:18:48]:
But anyway, so I think somebody. I think they have some sort of sadistic person that likes trying to trip people up on those questions to write.

Drew Jablonowski [00:18:56]:
I can tell you I do a lot of work with asa. That's not. It's not that bad. So I actually just.

Chris Cotton [00:19:02]:
It sure, sure feels that way when you're taking the.

Drew Jablonowski [00:19:05]:
It does, trust me. So. So I'm. I'm actually a subject matter expert for them in a couple of categories. So I get to sit down on some of the test prep building, and there it's. There are some industry geniuses that are on the phone, I'll be honest with you. So asc, actually, they just basically project, manage the test development, and then they actually will Test the test question. So every ASE has like 10 questions that they're testing for future, you know, knowledge.

Drew Jablonowski [00:19:36]:
But you'll have, you know, the master, BMW tech master, Mercedes for gm, Chrysler. You'll have, you know, people who are in the training world, people who are, you know, masters for 20 years in an independent shop. So it's a, it's, you'll get 15 people creating, you know, creating questions and then the group basically will go through the questions as a whole and they will, you know, say yay or nay or they'll try to fix it to make it work. Because to your point, you might say something, but BMW says something different. So they try to keep it as vague as possible. But it's hard, right? It's hard to keep it vague because no manufacturer, you know, every manufacturer calls something different, you know, every part different.

Chris Cotton [00:20:24]:
Well, next time you get in one of those meetings, tell them Chris says dumb it down just a little bit like it will do.

Drew Jablonowski [00:20:30]:
I'll pass that out. I'll pass that up.

Chris Cotton [00:20:32]:
It's, it's a little much. So something else I wanted to ask about because this is something that we're experiencing. What about like hybrid and EV training through you guys?

Drew Jablonowski [00:20:45]:
Yeah, so we actually have hybrid and EV training online and as well as in our instructor led training. So all of my team has gone out to Weber State University and sat through Professor John Kelly's EV boot camp. So he has three levels, he has two online and a third level in person, which is a week of hands on training. So hats off to Professor John Kelly in Weber State. I sat through his training, I speak to him on the phone every once in a while. Absolute genius he is. His training is, in my opinion, second to none when it comes to the EV training. So to be on the guru team, it's kind of a mandatory requirement that you go through that because we want to be able to speak knowledgeably on pretty much everything we do.

Drew Jablonowski [00:21:28]:
And then.

Chris Cotton [00:21:28]:
Right.

Drew Jablonowski [00:21:29]:
Part of the, the nice part about, you know, developing content for the team is we get to start breaking stuff. Right. So my company, they pay us to break stuff and figure out how to fix it. Yeah. And the EV world, that can get expensive. So I don't recommend it to anybody, you know, doing that. So we had to kind of take a little bit of a, you know, pivot there from what we would normally do on gas cars, but very cool information. We actually just came out with an EV maintenance course this year, you know, and the goal is to, yeah, the goal is to kind of Tell shops like, hey, this stuff is, you know, it can be dangerous, it can be harmful, but there's still things on it that, that you can do and you can do often that can make a lot of money, you know.

Chris Cotton [00:22:13]:
Right.

Drew Jablonowski [00:22:13]:
I'm not the guy who's going to tear into a battery and start replacing cells and buy a balancer and a this and that, but man, I love to change the coolant on the two or three coolant systems they have or.

Chris Cotton [00:22:25]:
Right.

Drew Jablonowski [00:22:25]:
You know, replace the gear oil. I mean, there's a lot of, there's a lot of stuff that still needs to be done from a maintenance level.

Chris Cotton [00:22:32]:
Well, a lot of people, a lot of people don't know, you know, Tesla has a cabin air filter and an air filter and, you know, brakes. And in, in our area, we're seeing a lot of, of course, Teslas, but Rivians, I think are more popular than the Teslas in the mountains where we're at. Because you've got just, you've got the SUV and then you've got the truck. I mean, I see more, I see more of those around town than I do the Teslas. I'm sure there's probably more Tesla. I just don't notice them as much as I used to. Of course, you've got the cyber trucks rolling through here, which I think I'm the only person in town that actually stocks tires for a cyber truck in case something happens and they get up here and can't.

Drew Jablonowski [00:23:12]:
Oh, nice.

Chris Cotton [00:23:13]:
Put those on.

Drew Jablonowski [00:23:14]:
How much does a cybertruck tire cost, Chris?

Chris Cotton [00:23:17]:
It's like 450 bucks for the tire.

Drew Jablonowski [00:23:19]:
Wow. Is that cost or less?

Chris Cotton [00:23:21]:
That's the, that's. Our retail price is about 400 for that. It's, I mean, it's like, you know, if you go back to when the Hummers first came out, like the original Hummer and you had like the Goodyear Wrangler MT on it. Like those big, like if you've never been up next to a cyber truck, I tell everybody, go walk up next to one. Like, those things are just big and wide and the tires are big. It's basically like a specialized light truck tire for that thing. Yeah, yeah. And then so, so we're.

Chris Cotton [00:23:54]:
We're the only people in town, in our town that actually advertise that we work on Tesla really for like the other, like the, I guess, lower end stuff comes to mind. But we've got somebody coming in with their Tesla specific trailer wiring kit. So we're going to do one of those, you know, we're going to learn a lot this first time I think. But, but it's all pre plugged and everything. You have to buy it as an add on and then go in there and plug it in or whatever. So. But my guys are asking for like Tesla training and other stuff like that. So there's a lot of good, there's.

Drew Jablonowski [00:24:32]:
Like, there's a lot of good EV training out there when it comes to, you know, basic intro and EV maintenance. You know, for, for our training we try to keep it all generic. Right. We don't want to do. Here's a Ford 2 7, you know, timing course. I'm not interested in doing that. I'll teach you about how an engine works and timing and then you can read the description and operation and figure it out from one manufacturer to the next, you know.

Chris Cotton [00:24:56]:
Right.

Drew Jablonowski [00:24:56]:
Some, some organizations do it that way. It's just, I felt it was better just to teach the overall, you know, overarching way how to fix the car and then you can. As an aftermarket tech, I mean aftermarket techs are amazing technicians. They've got to know everything from a Honda to a Ford to a Volkswagen. Like it's amazing versus when you see a, you know, walk into a dealer technician, you know, like a GM dealer tech in the toolbox is, you know, tiny compared to an aftermarket actually because they don't need all of the tools that an aftermarket tech needs. So there's great training out there. There's Tesla specific training out there. I've heard of some great ones out there.

Drew Jablonowski [00:25:36]:
I just like the Weber State because he covered everything Subarus and, and Teslas and Kias and Fords and it was, you know, I, I thought it was well rounded but like I said, I know there's some other good in person ones, you know, out there. I think Jerry G has some. Pat Van Battenberg acdc so depends on where you are, where you want to go and how much you want to spend.

Chris Cotton [00:26:00]:
Right? Yeah, there's a lot of, there's a lot some out there. I have a, a shop owner that I work with that started with Prius way back in the early days and then they do specific hybrid and then EV training and then Jack Roseboro does that for them. I don't know if you know Jack, but anyway, so that's awesome. I need to actually have them on. I'll make myself a note to get them on too and follow that up. So what does the future of training look like? Like if you look down the road like two years, what do you like, how's it going to change? Or what do you think?

Drew Jablonowski [00:26:39]:
I, I don't, I mean, that's a good question. I don't think we can, I don't think we can keep up with the demand. So we're, we usually book up every year. You know, I was at a conference the other day, MAP Motorist Assurance Program Conference, and I was giving a lecture there and I said, just get training. I don't care if it's my training, I don't care if it's.

Chris Cotton [00:27:01]:
Yeah, just get it.

Drew Jablonowski [00:27:02]:
My competitor's training. Like, I, I'm not, I'm not in it to make money from training. Right. Training is not this huge revenue, you know, creator just, it's here to help. We're trying to do the best we can to help you. You know, we're not perfect, but then nobody is in the space, so just, just get training. What does it look like in two years? You know, we're trying to figure that out because to your point, you know, you've got one of your newer technicians that's learning off of, you know, small snippets of information and that's one of the things we keep talking about, you know, is it, you know, varied and people call them like micro modules. Is it micro module based? It's tough.

Drew Jablonowski [00:27:40]:
You know, there's, we've tried to talk about some, some areas of the car or technology and, and dial it way back in and we just, we can't do it. You know, there's just so much information that has to be consumed. So you understand, you know, how it works. And we can't do it in five minutes or less or three minutes or less. You know, it takes 15 to 30 minutes and realistically it should take a day, you know, so.

Chris Cotton [00:28:05]:
Right.

Drew Jablonowski [00:28:06]:
I don't know, I don't know what the future holds. I wish I did. I, I feel a lot better and probably sleep better at night. But we're just gonna keep on doing what we're doing and you know, kind of pivot as, as needed or you know, adapt and overcome.

Chris Cotton [00:28:22]:
I, that's all you can do. Right? So thanks for being on today, Drew. I really appreciate it. I know you got a ton of stuff to do and me and our listeners, we appreciate it and hopefully we can steer more people your way. I don't know, I know you're busy, but any, the more, the more training we get for the industry, the better off. So any, Anything else? Any other final words?

Drew Jablonowski [00:28:48]:
You know, just, just thanks for having me on. Don't ever hesitate to. To reach out if you, you know, if something comes up and you need to talk about it and you think I might need, you know, know something about it. Whatever the gurus can do to help is. That's kind of what our motto is, so.

Chris Cotton [00:29:02]:
Well, I. I got your personal email address now, so. Better watch out.

Drew Jablonowski [00:29:06]:
Yeah, anytime, Chris. I appreciate it. Thank you.

Chris Cotton [00:29:10]:
You bet. Anytime. Thank you, too, Drew. If there's anything I can do, just let me know. That wraps up this episode of the autofix Technology Cast. Thanks for tuning in and being part of the conversation about the tools and technology driving the auto repair industry forward. A special thank you to our sponsor, Cinch, for making this podcast possible. Remember, Cinch isn't just a tool.

Chris Cotton [00:29:31]:
It's a game changer for your shop's customer retention and outreach. I use it in my shop and I know it can help yours, too. Don't forget to check out Cinch IO Autofix to claim your free onboarding, a $3,000 value. And as always, rise and grind, folks. I want you to keep pushing forward. Stay on the cutting edge and keep your mindset positive. Together, we'll keep driving success in the auto repair industry. Until next time, take care and keep thriving.